Mobility aids

Get help paying for a mobility aid when you qualify for the Assistive Devices Program.

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Who qualifies

To qualify, you must:

• be an Ontario resident
• have a valid Ontario health card
• have a disability requiring a mobility aid for 6 months or longer

We do not consider your income.

Who does not qualify

You do not qualify, if you:

• already qualify for or are receiving financial support from the Workplace Safety and Insurance Board for the same mobility aid
• are a Group “A” veteran and already qualify for or are receiving financial support from Veterans Affairs Canada for the same mobility aid

Types of mobility aids covered

Through the Assistive Devices Program ( ADP ), we help cover the costs of:

• manual wheelchairs, power wheelchairs and power scooters
• power add-ons (devices added to a manual wheelchair if you don’t need a power wheelchair)
• positioning devices (such as cushions, back and head supports, power tilt and recline)
• forearm-crutches
• wheeled walkers for adults
• pediatric walkers, standers and strollers

Replacements

You can apply to replace your mobility aid if:

• your medical condition and/or functional ability has changed and your current mobility aid no longer meets your needs
• your body size has changed and your current mobility aid no longer fits
• the mobility aid is worn out, no longer covered by warranty and cannot be repaired at a reasonable cost

We do not cover costs to replace a lost mobility aid or to repair aids damaged through misuse or neglect.

How much is covered

We pay 75% of the ADP price for mobility aids. You must pay the remaining 25% of the cost.

When we set the ADP price for each mobility aid, we take into account:

• manufacturer’s and/or distributor’s costs
• complexity of device

A business can’t charge you more than the ADP price for the approved device. You have to pay for additional items not covered by the ADP (batteries for power wheelchairs, for example).

Getting 100% coverage

The ADP covers 100% of the cost, if you receive financial support from one of these programs:

• Ontario Works
• Ontario Disability Support Program
• Assistance for Children with Severe Disabilities

Find a vendor and apply

As a result of the COVID-19 outbreak, the ADP office is only accepting new applications for funding assistance via email and fax. Learn more about submitting an application.

Follow these 4 steps to apply:

1. Get examined by an occupational therapist or physiotherapist registered with the ADP . This will confirm that you need a mobility aid and determine which type best suits your needs. Email us for a list of registered therapists in your area.
2. Fill out the application form with the help of the occupational therapist or physiotherapist.
3. Find a business registered with the ADP to sell you the mobility aid. Use the table below. Your occupational therapist or physiotherapist can help you.

1. Mail your completed form to: Assistive Devices Program
   5700 Yonge St., 7 th Floor
   ​Toronto ON M2M 4K5

What happens next

We aim to review your application within 8 weeks of receiving it.

If you order or buy the mobility aid(s) before we have completed our review, and your application is denied, you are responsible for the full cost.

If your application has been denied, you will receive a letter from us telling you the reason for the denial and how you can follow up, including appealing our decision.

If your application is approved

If your application is approved, we will contact your vendor and occupational therapist/physiotherapist by mail.

They will contact you and arrange a time for your mobility aid to be delivered if it has not already been provided.

When you get the mobility aid(s), you must pay your 25% share. We pay the vendor the 75% separately.

High technology power wheelchairs

A high technology power wheelchair has power dynamic tilt and/or recline.

If you’re applying to the ADP for one of these wheelchairs, you must buy it from the Central Equipment Pool for High Technology Wheelchairs ( CEP ).

• sells high technology power wheelchairs at a discounted price.
• gives rebates for equipment returned to the pool when no longer needed
• provides warranty repairs and preventative maintenance